Course Details

About this course

Researchers have determined that emotional intelligence accounts for 58% of job performance. More than 90% of top performers demonstrate high EI and those with higher EI earn up more annually—making it one of the most needed modern skills. Emotional Intelligence (EQ) is a game-changer in building self-awareness, managing relationships and making sound decisions.

Objectives

By the end of the program, participants will be able to:

·        ●Understand the core components of Emotional Intelligence and their relevance to leadership effectiveness

·        ●Strengthen self-awareness and self-management to regulate emotions and remain effective under pressure

·        ●Apply empathy and relationship management skills to build trust, collaboration and psychological safety

·             ●Use EQ principles in decision-making, feedback delivery and difficult conversations

                ●Develop a personalized EQ Leadership Action Plan for on-the-job application

Indicative Contents

Module 1: Foundations of EQ Leadership

Leadership vs. Management: understanding the real difference

Why EQ matters more than ever in leadership roles

Understanding emotions and Emotional Intelligence

Core components of EQ and leadership impact

Leadership domains influenced by EQ

Interactive Activity: Best Boss vs. Worst Boss reflection

Module 2: Self-Awareness & Self-Management

Understanding emotional triggers and reaction patterns

Impact of emotions on leadership behavior and decisions

Techniques for emotional regulation and impulse control

Building resilience under pressure

Practical Exercise: Emotional trigger mapping & self-regulation practice

Module 3: Empathy & Relationship Management

What empathy truly means in leadership

Active listening and emotional attunement

Building trust, psychological safety, and collaboration

Managing relationships across teams and stakeholders

Case-Based Learning: Managing workplace relationships using EQ

Module 4: Applying EQ in Leadership Challenges

EQ-based decision-making: balancing logic and emotion

Delivering feedback with clarity, care, and confidence

Managing difficult conversations and conflicts

Applying an EQ framework in real leadership situations

Practice Session: Conflict resolution and difficult conversation scenarios

Closing Session: Action Planning & Reflection

Key insights and learning reflections

Creating a personal EQ Leadership Action Plan

Commitment to application and continuous growth

Certificate distribution

Program Details

  Date: 7 February, 2026

  Duration: 1 Daylong

  Mode: In-Person                                                                                                              Investment: BDT 4,500/- (includes materials, refreshments and certificate) 

  Venue: BLC, Gulshan

Why Attend This Masterclass?

• Interactive Learning: Engage in hands-on activities, group discussions and real-world applications.
• Expert Insights: Learn from certified trainers with extensive experience.
• Actionable Skills: Gain practical tools to improve your personal and professional life.
• Networking: Connect with like-minded individuals.

Who Should Attend?

• Professionals and managers aiming to enhance workplace relationships.
• Leaders seeking to inspire and motivate their teams.
• Entrepreneurs, educators and students interested in personal growth.

Resource Person:

Abdullah Taher

Educator, Trainer & Coach

Abdullah Taher is a certified Emotional Intelligence (EQ) expert with a passion for developing emotionally smart leaders and professionals. He is an ICF-certified Coach and IFC-LPI certified Trainer, holding an international certification in EQ from EQ World, a globally recognized EQ training institute.

Abdullah has facilitated impactful sessions on Emotional Intelligence and leadership across banks, non-bank financial institutions and multinational corporations (MNCs). Known for his practical, engaging and transformation-driven approach, he helps professionals build emotional agility, communication mastery and people leadership skills that drive workplace excellence.