Course Details

About this course

Researchers have determined that emotional intelligence accounts for 58% of job performance. More than 90% of top performers demonstrate high EI and those with higher EI earn up more annually—making it one of the most needed modern skills. Emotional Intelligence (EQ) is a game-changer in building self-awareness, managing relationships and making sound decisions.

Objectives

By the end of the session, participants will be able to:

 • Understand the core components of Emotional Intelligence

 • Recognize emotional triggers and manage them effectively

• Practice empathy and active listening in conversations

• Improve self-confidence and emotional control in pressure situations

 • Apply EQ to enhance collaboration, leadership and service mindset

Indicative Contents

Session 1: Understanding Emotional Intelligence

What is EQ and why it matters more than IQ

The 4 pillars: Self-Awareness, Self-Management, Social Awareness, Relationship Management

Self-assessment: What’s your current EQ level?

Session 2: Self-Awareness & Emotional Triggers

Identifying emotions in real time

Body signals, emotional vocabulary & mood journaling

Practical activity: Emotional Mirror Exercise

Session 3: Managing Emotions Effectively

Responding vs Reacting

Stress management and calming techniques

The 3-Second Rule + Emotional Reset Methods

 Session 4: Empathy & Relationship Management

Listening with Empathy

Building trust and resolving conflicts

Practical activity: The Emotional Bank Account

Wrap-Up & Certification

Action planning: How to apply EQ from tomorrow

EQ Growth Tracker & Toolkit

Certificate distribution

Program Details

Date: 20 September, 2025

Duration: 1 Daylong

Mode:Offline                                                                                                                                       
Investment: BDT 4,500/- (includes materials, refreshments and certificate)
Venue: BLC, Gulshan

Why Attend This Masterclass?

• Interactive Learning: Engage in hands-on activities, group discussions and real-world applications.
• Expert Insights: Learn from certified trainers with extensive experience.
• Actionable Skills: Gain practical tools to improve your personal and professional life.
• Networking: Connect with like-minded individuals.

Who Should Attend?

• Professionals and managers aiming to enhance workplace relationships.
• Leaders seeking to inspire and motivate their teams.
• Entrepreneurs, educators and students interested in personal growth.

Resource Person:

Abdullah Taher

Educator, Trainer & Coach

Abdullah Taher is a certified Emotional Intelligence (EQ) expert with a passion for developing emotionally smart leaders and professionals. He is an ICF-certified Coach and IFC-LPI certified Trainer, holding an international certification in EQ from EQ World, a globally recognized EQ training institute.

Abdullah has facilitated impactful sessions on Emotional Intelligence and leadership across banks, non-bank financial institutions and multinational corporations (MNCs). Known for his practical, engaging and transformation-driven approach, he helps professionals build emotional agility, communication mastery and people leadership skills that drive workplace excellence.